Skip to content

Common Permit Import Errors

If a permit does not import, first confirm that you are using the correct, current permit information and that your device can sync.

Situation Suggested next step
Permit details cannot be found Check the reference and confirm the permit is available for your job.
Import does not finish Check your connection, then try again when it is safe to do so.
Imported details look wrong Stop and contact your usual support contact before using the record.