Calendar problems

App calendar

When an entry is missing or incorrect:

1. Check the selected date and calendar view.
2. Synchronise the app and allow the process to finish.
3. Open the Work Order list to confirm whether the Work Order is present there.

External calendar feed

Subscribed calendars may update less frequently than the app because Google, Apple and Microsoft control their own refresh schedules.

When the external calendar does not update:

1. Confirm that the event appears in the app calendar.
2. Check that the calendar subscription is enabled on the device.
3. Allow time for the external provider to refresh the feed.
4. Do not publish or share the private calendar-feed link.

If the app calendar itself is incorrect, contact your usual support contact and include the affected Work Order number and date.